Buyer-Beware: Direct2drive
Posted: 13 Feb 2011 16:36
Hey All,
Just a buyer-be-aware notice in regards to direct2drive and for any one thinking of ever purchasing a game from this company.
After running all the requested tests and supplying all the requested data to direct2drive's service/support, they could find nothing wrong with my system and no reason for my IL-2 1946 purchase refusing to download, install and run in Win7 Pro 64 bit on my system.
And though I have asked, they will not address or respond to my request that they check the stability of their game download.
As a result and as already related elsewhere, I requested either a CD of the game download, which direct2drive will not even consider doing, or a refund of my purchase which direct2drive will not do stating that it is out of their hands and nothing that they can do since the game that I cannot download, install or play has already been activated through them by way of my purchasing the game from them.
To which I have stated is not acceptable and that in lieu of a CD or a refund, then I expect to be paid for the amount of my time and effort wasted.
All they are offering of course is an insincere apology for any inconvenience I may have encountered and a credit. As their new position is that this is all my fault for purchasing the game. With their justification being that the listed 'Minimum Requirements' for the game shows the Supported OS's as being Windows® 98/ME/XP/2000 (only).
And since neither WinXp, Vista or Win7 is listed as a supported OS that I'm simply SOL, that they are keeping my payment and I have no recourse other than a credit with which I can then take the risk of purchasing another game from these morons.
S! Murph
Just a buyer-be-aware notice in regards to direct2drive and for any one thinking of ever purchasing a game from this company.
After running all the requested tests and supplying all the requested data to direct2drive's service/support, they could find nothing wrong with my system and no reason for my IL-2 1946 purchase refusing to download, install and run in Win7 Pro 64 bit on my system.
And though I have asked, they will not address or respond to my request that they check the stability of their game download.
As a result and as already related elsewhere, I requested either a CD of the game download, which direct2drive will not even consider doing, or a refund of my purchase which direct2drive will not do stating that it is out of their hands and nothing that they can do since the game that I cannot download, install or play has already been activated through them by way of my purchasing the game from them.
To which I have stated is not acceptable and that in lieu of a CD or a refund, then I expect to be paid for the amount of my time and effort wasted.
All they are offering of course is an insincere apology for any inconvenience I may have encountered and a credit. As their new position is that this is all my fault for purchasing the game. With their justification being that the listed 'Minimum Requirements' for the game shows the Supported OS's as being Windows® 98/ME/XP/2000 (only).
And since neither WinXp, Vista or Win7 is listed as a supported OS that I'm simply SOL, that they are keeping my payment and I have no recourse other than a credit with which I can then take the risk of purchasing another game from these morons.
S! Murph